Is It Time to Switch from Microsoft 365 Copilot?

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May 26, 2025 By Alison Perry

In today's world, Microsoft 365 Copilot has helped automate everyday tasks. But even with all its features, many users are facing challenges. Some worry about the high cost. Others are concerned about data privacy or more features. All these things are very frustrating for small businesses. When the drawbacks outweigh the benefits, it's smart to look around. There are many alternatives in the market for Microsoft 365 Copilot, which you can use according to your budget and needs. In this article, we will explore other options so that you can find the one that suits you most.

Why to look for alternatives

There are multiple reasons why people have started looking for alternatives. Some of the reasons are explained below:

  • High Cost

Microsoft 365 Copilot is a powerful tool, but that power comes at a price. The subscription fees can be a major burden for small businesses or solo professionals. There are also added costs for other features, such as onboarding, training, and maintaining the system. In many cases, users may find that other tools provide similar AI support at a much more affordable rate.

Privacy and security concerns

Copilot processes a lot of data from emails and many other documents to provide relevant responses. While that's great for personalization, it raises big concerns about privacy, especially for users handling sensitive or confidential data. In industries like healthcare, finance, or legal services, even a small mistake in permissions can lead to serious breaches.

Limited customization options

Copilot doesn't always meet the unique needs of every user or organization. If you're working on complex workflows or require niche features, you might be limited by what Copilot can do. Other tools on the market provide more features than this.

Dependency on Internet connection

Since Copilot runs in the cloud, it's dependent on a stable internet connection. That means Copilot may stop working entirely when there is weak or low internet access. This can be especially frustrating for remote workers or those who travel frequently and don't always have reliable service.

Limited integration outside the Microsoft ecosystem

Copilot is deeply embedded in Microsoft’s suite of apps like Word, Excel, Outlook, Teams, and more. That's great if you live entirely in that ecosystem. However, integration with Copilot is minimal or non-existent for users who rely on third-party tools or alternative platforms (like Google Workspace, Asana, Slack, or custom-built apps). This can lead to disconnected workflows, manual tool switching, and inefficiencies that slow you down rather than help.

Main competitors of Microsoft Copilot 365

Notion AI

Notion AI is seamlessly integrated into the Notion workspace. It increases productivity by assisting with writing and managing information. AI chat is easily accessible throughout the Notion workspace. It also has the Search functionality across integrated apps like Slack and Google Drive. Moreover, we can have quick access via keyboard shortcuts.

Pros

  • Deep integration with Notion’s flexible workspace
  • Powerful multi-app search capabilities
  • Supports multilingual teams with translation features
  • Affordable pricing for individuals and teams

Cons

  • Requires Notion desktop app for certain features
  • AI-generated content may require fact-checking
  • Less suited for heavy data analysis or complex automation

Google Workspace AI Assistant

It is Integrated into Google Docs, Sheets, Gmail, and other Workspace apps. Google's AI assistant gives smart suggestions, helps in content generation, and automates within the Google ecosystem. It helps in smart email drafting and reply suggestions. Also, There are automated data insights in Sheets. It integrates with Google Meet for meeting summaries.

Pros

  • A seamless experience for Google Workspace users
  • Strong collaboration tools
  • User-friendly with familiar Google apps.

Cons

  • Limited functionality outside the Google ecosystem
  • Privacy concerns for some organizations

IBM Watson Assistant

IBM Watsonx Assistant is an enterprise-grade conversational AI platform for complex business needs. It provides industry-specific AI models, strong analytics, and high security, which are suitable for large organizations. You can also integrate with enterprise data sources. Above all, it has strong data privacy and compliance.

Pros

  • Highly secure and compliant
  • Deep customization for complex use cases

Cons

  • Higher cost and complexity
  • Longer setup and training time

Salesforce Einstein GPT

Einstein GPT is Salesforce’s AI assistant embedded in its CRM platform. It generates personalized content and insights, automating sales, marketing, and customer service tasks and responses. It can also Integrate with Salesforce CRM data.

Pros

  • Deep CRM integration
  • Improves sales and marketing efficiency
  • Tailored to customer relationship management

Cons

  • Limited use outside the Salesforce platform
  • It can be expensive for smaller businesses

Zoho Zia AI

Zoho Zia is an AI assistant integrated across Zoho’s suite of business apps. It gives predictive analytics, automation, and smart suggestions for small to medium businesses. It also gives sentiment analysis and anomaly detection.

Pros

  • Cost-effective for small businesses
  • Good range of automation features
  • Easy to use across Zoho apps

Cons

  • AI capabilities are less advanced than some competitors
  • Limited functionality outside the Zoho ecosystem

Sally

Sally is a European AI assistant focused on data privacy and CRM integration. It provides conversation analysis, meeting summaries, and customer insights while complying with strict GDPR rules.

Pros:

  • Highest data privacy standards
  • Strong CRM and meeting insights
  • Ideal for privacy-conscious teams

Cons:

  • No real-time transcription
  • Analysis occurs post-meeting only

Fireflies.ai

Fireflies.ai specializes in real-time meeting transcription and multi-language support. It helps teams capture and analyze conversations during meetings, especially on platforms like Google Meet. It gives no time for transcription in 60+ languages. You can also access Meeting recording and note-taking. Moreover, there are searchable conversation archives. You can also integrate with major video conferencing tools.

Pros

  • Excellent transcription accuracy
  • Supports global teams with many languages
  • Facilitates easy

Cons

  • Data is stored in the U.S., which might concern users with strict data privacy or residency requirements.
  • AI features are mostly limited to transcription and note-taking

Final thoughts

Now, many companies have turned to AI for better results and productivity. But, it is very important to choose the right assistant tool. Microsoft 365 Copilot is a great choice, especially if your team already works within the Microsoft ecosystem. However, as AI evolves, many other choices are available in the market. In the end, the best AI assistant is one that helps your team work smarter, fits your tech setup, and supports your goals. Because It's not just about working faster; it's about working better together.

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